Return Eligibility & Period
You may request a return or exchange within 30 days of the delivery date.
Requests made more than 30 days after delivery are not eligible for a return, exchange, or refund.
Condition of Returned Items
To qualify for a return or exchange, items must be:
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Unworn and unused
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Unwashed and unaltered
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Returned with all original tags attached
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Returned in the original packaging
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In resalable condition
Items that do not meet these requirements may not be eligible for a refund or exchange.
Custom-Made Items
Custom-made or personalized jackets are produced according to customer specifications and are considered final sale.
However, custom-made items remain eligible for a replacement, repair, or refund if:
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The item arrives damaged
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The wrong item is delivered
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The item contains a manufacturing defect
Proof of Purchase
To initiate a return or exchange, please provide:
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Your order number
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The email address used to place the order
How to Start a Return
Before sending any item back, please contact our customer support team at:
Email: [email protected]
Our team will provide return instructions and return authorization details.
Please do not send any item back without prior approval, as unauthorized returns may not be accepted.
Refund Processing
Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved:
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Refunds will be issued to the original payment method used during purchase.
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Refunds are typically processed within 10 business days.
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Your financial institution may require additional time to post the refund to your account.
Return Shipping Costs
Change-of-Mind Returns
If you wish to return an item due to personal preference, change of mind, style preference, or similar reasons:
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Return shipping costs are the responsibility of the customer.
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Original shipping charges are non-refundable.
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No restocking fees apply.
Size Exchanges
If you need a different size:
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Return shipping costs are the responsibility of the customer.
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Leather Moto Jacket will cover the shipping cost of the replacement item.
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No restocking fees apply.
Incorrect, Damaged, or Defective Items
If you receive:
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An incorrect item
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A damaged item
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A defective item
Please contact us within 48 hours of delivery via email: [email protected]
After verification, we will arrange a replacement, repair, or refund as appropriate.
In these cases, Leather Moto Jacket will cover all associated return shipping costs.
Exchanges
Exchanges are available for:
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Size changes
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Damaged items
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Defective items
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Incorrect items
To request an exchange, please contact via email: [email protected]
Contact Information
For any inquiries regarding refunds and returns, please contact us at [email protected] or call us at +1 425 380 3365.
Return Address
Address: 11094 Grader St. Dallas TX, 75238, United States
Phone number: +1 425 380 3365