How can I make a payment for my order on JacketCreator.com?

You can conveniently pay for your order using PayPal, Visa, Mastercard, American Express, or Discover cards.

Can I make changes to my order after it has been placed?

Changes can be made if the item has not been shipped. Please contact our customer service team to confirm the status of your order.

Where can I find information about the order I placed?

Upon placing an order, you will receive an email containing comprehensive details such as item prices, order number, and shipping charges.

Do you offer worldwide shipping?

Yes, we ship globally, excluding Israel, Russia, and APO/FPO addresses. For inquiries, contact us at [email protected].

Is online ordering secure?

Absolutely. We utilize SSL encryption for secure transactions through PayPal.

What is the estimated delivery time for my order?

Orders are typically delivered within 3-8 business days. For assistance, contact our customer service team.

I’m uncertain about which size would fit me perfectly for a specific product.

Refer to our size chart on the product page. For further assistance, email us at [email protected].

How do I select the correct size for my leather jacket?

Consult our size chart on the product page and compare your measurements for the perfect fit.

Can I return or exchange my leather jacket if it doesn’t fit?

Yes. We offer a 30-day return policy for exchanges or returns.

What types of leather are used for your jackets?

Our jackets are crafted from high-quality leathers including cowhide, lambskin, and goatskin, specified on each product page.

How should I care for my leather jacket?

Use a leather conditioner and follow care instructions provided on the product page for optimal results.

Do you provide discounts or promotions?

Yes, we offer various discounts and promotions throughout the year. Sign up for our newsletter for updates.

Does JacketCreator.com have physical retail stores?

No, we operate solely as an online store.

How can I apply my coupon code during checkout?

Enter your coupon code in the designated field during the checkout process.

Do I need to pay for return courier charges?

No, we offer free return shipping as part of our service.